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How we handle personal information
- Applies to website visits and enquiries
- Explains choices and privacy rights
- Includes contact and complaint pathways
Information we may collect
Depending on how you interact with us, information may include contact details, enquiry content, event or training registration details, donation records, service administration information and technical website data such as device, browser and usage information.
Please do not submit sensitive personal or health information through a general website form unless we have asked for it through an appropriate secure process.
How information may be used
- Responding to enquiries and providing requested services or information.
- Administering training, events, donations and organisational relationships.
- Maintaining safe, reliable and accessible website services.
- Meeting legal, regulatory, funding and record-keeping obligations.
- Improving resources, services and communications where permitted.
Storage, sharing and your choices
Personal information should only be shared with team members, contractors or service providers who need it for an authorised purpose, or where disclosure is required or permitted by law. Reasonable safeguards should protect information from misuse, loss and unauthorised access.
You may ask about access, correction, complaints, marketing preferences or how your information has been handled. Contact The CALMER Approach through the published contact page.